Julie in Toronto

The project was very smooth from start to finish. The gentleman who came to give us the quote was thorough and knowledgeable, the price was fair, he informed us of other local customers we could speak to for reviews before proceeding. The window was ready on time and the installation was quick. The installers were pleasant and made sure the whole process was not to disruptive, even with a baby in the house. Worksite was tidied up well, inside and out. The only tiny thing we would change is that it would be nice if they picked up and re-used their lawn sign, instead of us having to dispose of it - seemed like a bit of a waste. We will use this company again for our next window replacement.

Overall, I'm quite satisfied with the work that Luc's team has done. The new roof looks beautiful, and they cleaned up wonderfully once they were done (our eaves troughs are even clean). Everyone was very friendly and professional. This is just nitpicking, but the only thing that would have made this perfect was if they had explained verbally, even if just a little summary, of how the roof replacement went (i.e. condition underneath the membrane, any issues or lack of issues that arose, etc), or if they explained what they planned on doing beforehand without us having to prompt them. When Luc first came, he provided me with a quote (which was nicely laid out), but didn't go into any explanation. Once the roofing was done, I received an email from Luc with the invoice, but again, no explanation of how the work went. Some times we don't know the right questions to ask, so it's nice to get some kind of explanation, even if we don't understand it all. But other than that, I would definitely work with them again and recommend to friends and neighbours!

Just moved into our first home, only to discover that our shower leaks into our living room. By a friend's recommendation, we called Valentin, and he came in the next day. Diagnosed the problem instantly, and had the shower fixed in half an hour. Very polite, professional, and efficient. Would definitely recommend and work with again!