Brett from Enercare has serviced our house for plumbing issues. He is always very courteous, very respectful of the cleanliness of our house and always wears the working shoe covers during the service calls. I find that he has a very keen eye to find the cause of issues. And he gets the work done fast! It is truly a pleasure to have Brett for all our plumbing issues. Enercare service plan comes highly recommended!!
Consistent Excellent Customer Service and Honesty!
This is the 4th time Loren has come to our rescue, and he brought the same goods as before - namely consultation, complete attentiveness to my needs, prompt responsiveness, efficiency and providing a high class solution for a GREAT price! Our A/C broke down, and I called Loren. Loren responded right away and did a thorough review of the breakdown. I really appreciate the time that Loren takes to educate a lay person like me on the basics of HVAC and a methodical approach to problem solving. Once we agreed upon the solution, the A/C was installed in 2 days, and I got a free HVAC 101 lesson:-). His crew mirrors his dedication, thoroughness and perfection in work. But most importantly, Loren and his team are one of the most respectful, personable and honourable professionals I have met. Loren is my trusted advisor for all of my HVAC needs.
Thank you for the great review! We appreciate all the praise and will be sure to share this with our team! They always try to ensure our customers are satisfied and it was a pleasure to have assisted you in your time of HVAC need! We are always here to help! Thank you again and stay safe, The Tropic Air Team
Water Heater Replacement - Amazing Experience
My water heater needed replacement in December. Called Tropic Air. Loren arrived within 2 hours of my call, and as promised completed the work within a day at a highly competitive price. What could one ask for, right? But here is more. Loren is one of the most personable gentleman I have ever met. He was extremely attentive and patient in hearing all my concerns, did not try to oversell, offered professional advice, answered all my questions and showed me how to maintain my water heater. He also provided advice on how to store my A/C in winter and fixed my central humidifier that he noticed was not working - FREE OF CHARGE! which shows that HVAC is not Loren's job but his vocation, which is priceless. I strongly recommend Loren Walker from Tropic Air for any HVAC services and wish him and his company all the success!
