geoff in Calgary

I have the utmost pleasure to recommend Distinct Heating + Cooling as they exceeded all of our expectations. From the start, Nate willingly shared his extensive expertise and knowledge while thoroughly answering all our questions. While in the beginning our research was based more on price ( we got more than one quote), but after our quote discussion it was clear that Distinct was the one to go with for numerous reasons: * products came with excellent warranty * Distinct supports warranty with yearly maintenance * only installs York brand therefore high expertise in this product * provided solutions to a complicated install and made it work As for the install, the technicians were on time, courteous and a pleasure to have in our home. They were respectful, kept work area clean and had a strong work ethic ( long install - took 10 hours). After install was complete, the technicians provided training on our new Ecobee thermostat and made sure we knew how to work this device. Finally, Nate booked a follow-up appointment to go over the install and answer any further questions we had. He sincerely cares about customer service and is always asking how they can improve. For a such major purchase, I felt very comfortable and had no reservations or concerns. It was all the little things that sets this company apart from the rest. For example, they sent us a message before their arrival that included a picture of the technician who would be installing our furnace. Distinct has truly earned their 10 star rating.