Company does not stand behind their work
Called this company as I needed my Bosch dishwasher repaired quickly. Technician fixed it - but a month later the same problem returned. Same error code, same issue. I called to their "customer service" desk and they refused to stand behind the work. Claimed this is a different issue and outside the 30-day warranty period. I will not call them again and would never recommend them to anybody.
- Approximate cost of services:
- $250.00
- Company Response
sorry to here that but as i told you if your lovely husband use proper language over the phone we can handle it , when customer treat my office same as your husband with to many f words we will take care of it but when there is no communication with the other side and he think that every one is work for him so im sorry for you as well , the policy of the company and its written on our invoices that there is 1 month warranty on labor and 6 months on parts since that job was already one and half month pass without any parts its mean there is no warranty on it also most of the cases we will send our tech without any charge if its pass week or two and we try to mention that if its different issue it will be charge on it but even when we told that to your lovely husband he dont want to listen and just use the f word every sec so again we try our best looks like the issue is at your side .
best regards