Reviews

0/10

M & M sent one installer to install the Doors and the screen. The installer was terrible with the workmanship. We found out that the handle was installed upside down. The screen was not properly installed either. We called the office and complained about it. Three weeks later , the same installer came with an attitude. He didn't get it fixed properly again. The retractable screen was very hard to operate. The corner of the screen even came out of the bracket. We called them and left messages, still nobody returned out call. We finally got hold of them and one of owner came to check on the doors. Nothing was done. They said we broke the screen. They ended up not fixing the problem at all. We reported to Better Business Bureau. They again did not replying to the issue. I would not recommend this company to anybody. Good that we tested this company out before making the decision on changing all the windows of our home with another company instead.

Approximate cost of services:
$2,800.00
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10/10

We got Lusso Glass telephone no. from a sign in Richmond Hill. The first time we talked to Andrew already got a very good feeling about him. At the end, we are very happy with the door inserts. Andrew's installation work was fabulous. I would recommend this company to anyone! Andrew was very professional. He took the time make sure the little detail was taken care of. He also fixed our door in the laundary room which lead out to the garage. This is the extra service to us without charge. Nice to see there's still a company out there that cares about their products and services. We are happy to have met Andrew. He was such a sincere, honest and knowledgable fellow. He responsed to our request promptly. I would definitely hire him again. By the way, we also ordered the house script address sign fron Andrew as well. The sign was a beautiful done. Andrew's installation work was marvelous. We would definitely recommend this to anybody as well.

Approximate cost of services:
$1,900.00
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Company Response

Hi, Linda. Thank You so much for taking time to write the review
Ive just seen the photos, from Your house - they look great!You went for one of my favorite combinations of ironwork & glass. The script address was a nice touch as well!The laundry door was no problem at all - the original alignment of the door was pretty much gone, so it needed some work to start functioning properly.
Thanks a lot for all the kind words!
P.S.Thank for calling to let me know about review, I will drop off the new door knob for your front door handleset sometime next week.