A1 Quality Chimney Cleaning & Repair

We contacted Kelley to discuss some smoke coming into our basement and potentially a chimney liner. He spent probably close to an hour on the phone as we discussed the problem. Instead of doing a repair that he felt wasn't necessary, he actually gave me some very good ideas on how to fix the issue without an expensive repair. As a thank you, I plan to use them for my next cleaning.

It's been a while since I've encountered such terrific service. We required urgent chimney repair after a storm which occurrrd immediately prior to our vacation. Owen walked me through options and recognizing our situation, was able to promptly repair so we did not have to worry about it while away (and stayed within the quote). Thank you Owen and A1 for everything.

This review is long overdue but better late than never. Got a quick and easy quote on the phone with Kelley. The repair for my parent's chimney was more involved than anticipated and Owen came out for a second visit. He took great care in explaining the issue and texting real-time roof-top photos to me while I was at work. I'm very happy with his repair job and so appreciative of the extra touches he added free of charge. Thank you Owen for your excellent customer service.

We had this company clean our chimney and were very pleased with the service and professionalism. A few weeks later we had a issue with the flue and when I call their office they had a person at our home within 20 minutes. He assessed the chimney and explained what he thought had happened. No intervention required and we were given instruction on the working of the flue and how to manage it.
We were not charged for this second visit and given very helpful information.
Excellent service all around

Used the HomeStars for the first time to book this service, and was very lucky to find A1. They were very respectful of our home and recommended the appropriate service, even though that they could have charged me far more that they did. I initially requested the VET 3 inspection for our 2 chimneys, but after speaking to them they recommended only cleaning, which was far less in $$ the inspection. Honest, on time, and professional. Hard to find these days.

My elderly mom had issues with her chimney and all we had to do was put in a call and we received immediate and prompt attention. Owen was incredibly helpful, knowledgeable, friendly and professional. The chimney was inspected the same day we called into the office and Owen called us by the end of that same day explaining what was wrong and more importantly what needed to be done. The work was done the following day and both Owen and his team member giving my mom the piece of mind she needed to know that there was no risk of carbon monoxide seeping through the old and damaged chimney lining. Overall, both my mom and I were incredibly pleased with the service we received. We would absolutely recommend A-1 Quality Chimney without any reservation!

Shawn arrived on time, was professional and courteous, and finished the job in a timely fashion. He was also unobtrusive and left his work area very clean.

I highly recommend this company.

Christine.

We needed a cap placed on our chimney to prevent birds and other animals from taking refuge from the cold. Owen was incredibly helpful, kind and efficient. We will be recommending this company 100%!

The damper in our chimney had fallen out of place. Although it is a 'small' repair, I wasn't able to fix it myself. I called A1 Chimney and the next day Owen was at my house to put the damper back in place. It only took a few minutes but I really appreciated the help and the quick response. We are happy to be able to use our fireplace again - especially on these very cold -21C days. Thank you so much Owen!!

First time to use HomeStars, and came across this company. Booking and response was prompt, professional and very knowledgable. I originally asked for WETT 3 inspection that would cost me $$$ however, A1 recommended that they do the cleaning based on their experience. Needless to say that they could have ripped me off on that, however its impressive to see the company that cares about customer need and not only money.

The service call was on time, very clean and respectful of our home. We were up and running in no time. Originally, they were suppose to clean two fireplaces, however, after the inspection and since one of them was never used, they have only done one, and charged us for cleaning one fireplace. Couldn't be more than happy.