After being turned down by two companies which deal in chimney cleaning and gas fireplace cleaning, I landed on A-1 Chimney Cleaning Repair. Expecting another rejection, I was surprised when Kelly offered his assistance and immediate attention to the problem at hand. He was delightful and enthusiastic to help me with my chimney and gas fireplace. Shortly after our conversation, Kelly sent over a gentleman named Bob for a free estimate. Bob came with years of experience and knowledge. He didn't waste any time. He advised me on what was important to get done and what I could ignore and not worry over. Bob looked over the gas fireplace and got on the phone to have someone who was gas certified to come over ASAP to have it cleaned(had not cleaned it in 7years). Bob was out the door on his next call and shortly after, I received a call from Kelly. He was already on a mission to send over Neville to clean my fireplace. Neville came the next day. He was very professional, polite, and smelled great!(he was wearing Hillfiger cologne). The rate was reasonable and the job was extremely well done! My fireplace looked brand new. I plan to use this company again. I have already set up an appointment for 2013 for a gas fireplace cleaning. After Neville left, Kelly called to confirm if service was completed and if I was happy. Now that's " impeccable service". I assure you will not be disappointed. Happy Holidays!!!