My experience ordering and installing my kitchen countertop with BMG was excellent. I was doing an entire kitchen renovation and the installation of my countertop was seamless.
The person I dealt with (Agostino at the Vaughan location) was extremely knowledgeable about countertop products (Marble vs. Granite) and provided me with the necessary information to make an informed decision.
I ordered my countertop just prior to the holidays and expected to have to wait 3 weeks for delivery. Because of holiday and vacation schedules, my contact at BMG provided me with their cell phone number just in case I had questions along the way or needed to make any adjustments.
The Installers called within a few days as specified to take the countertop measurements, my contact at BMG then confirmed all the details with me before we proceeded to the next step.
I didn’t expect to hear from the installation team until well after the New Year but BMG took it upon themselves to rush the job and have my countertop installed prior to Jan 1 so I could start the new year with my countertop complete.
Thanks to the BMG team for their commitment on my project. Their expertise and professionalism was amazing, the team went above and beyond and made this process so easy. My kitchen looks beautiful.