- Approximate cost of services:
- $135.00
- Company Response
Thank you Nancy, I appreciate you taking the time to write this great review.
Thank you Nancy, I appreciate you taking the time to write this great review.
You are one of my long time customers, I appreciate your confidence in me. Thank you for taking the time to write this wonderful review.
Detailed repair if refrigerator ice maker
Thank you very much, I appreciate you taking the time to write this review.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Thanks you so much for taking the time to write this great review, it is always a pleasure doing business with you!
Thank you so much for your review, I appreciate you taking the time to write it. It was a pleasure meeting you.
service call on leaking washer
First of all thank-you to everyone who takes the time to write a review, good or bad.
Ouch, bad reviews hurt and "0" is the worst.
I hope my customers don't consider me "arrogant". Opinionated, strong willed, persistent, I've heard those, and yes when I tell you "it's not worth repair" I'm trying to stop you from wasting your money.
I recommend a few different independent dealers, I don't make any kickbacks when you buy a new machine. These are smaller companies that will do some of the more challenging deliveries that the big box stores walk away from.
I'm a one man operation, when you call, I'm the person who calls you back. My specialty is telling you what to expect before I even see your machine in person. I ask lots of questions, explain everything and you know my fee up front. There are no surprises.
It's frustrating when you are honest with someone, and they refuse to take your advise. I relented, against my better judgement, and agreed to do this major repair on what I felt was a lost cause. I warned the customer as best I could that there could be more expenses to come due to the advanced age and poor condition of the machine.
I was never called back, the repair that was done by another company was a "band aid fix" that left most of the badly worn parts in the machine. Putting $200 into this machine was like throwing the money away. If this was a car repair it would be unfit for the road, as a clothes washer it's good that it's in the basement close to the floor drain.
I'll always do my best for my customers, I'm honest and I hate to see people waste their hard earned money on repairs that won't last.
Thanks so much for the great review, I really appreciate you taking the time to do it and thank you for recommending me to your friends.
Thank you for taking the time to write this great review.