Brick

We bought a discounted bed on October 2 and it arrived broken, we called customer service and they told us that they would send us another one and we would have to pay an extra 50, when we bought it they told us that it had a warranty. Then they sent us the second bed and it was missing a piece, when we made the claim they told us to go to home deep for the piece and that they would give us the money for the piece or we would wait for them to place an order and it would take 4 weeks for home deep They didn't have the part and they still haven't contacted us from Brick. Now we are sleeping on the floor waiting for Brick to contact us.
Comentarios

I LIKE TO GIVE A BIG COMPLIMET FOR ROYA EHTESHAM
I THINK THAT SHE'S THE BEST SELLER AT THE BRICK ,SHE'S GREAT SELLER
SHE DESERVE A BIG RASISE
THANK YOUN ROYA YOU MAKE US HAPPY WITH THE FURNITURE THAT I BOUGHT
THANK YOU !!

Bought an expensive fridge three years ago (Bosch). Thought I was getting a good deal at the Brick. Last year the fridge broke down and the food in it was freezing and the ice maker was not working. The Brick took quite a while to respond and send a tech over to fix it. The fix only lasted a while and the same problems started happening. I am still waiting for it to be fully fixed. The Brick has used various excuses to avoid honouring their extended warranty. Buying appliances at the Brick is definitely not worth the bother . Awful customer service.

Arrived at the store 30 minutes prior to closing, was desperate and got the help I needed fast. After waiting already 4 days for a repair man to fix my washer, was told it would need to be replaced. With a family of 5 at home, laundry is a daily occurence. The salesman assured me quick delivery was possible and helped me select the best model to fit my needs. Thank you.

We were looking to purchase a television and setero system for our home. When we arrived at The Brick they were most helpful in helping us select the appropriate tv for our use. They explained to us the difference between, LCD, plasma and, projection LCD. They also explaind the advantages and disadvantages of all the choices. We ended up choising a 50" LCD projection TV and couldn't be happier with the product.

got a sofa, love seat and a chair from brick 2 months ago, the leather has changed color already, very bad qulaity, rude staff and they damaged my wall during delivary, I should have return them , but I thought the qulaity of leather woiuld be better, and turned ot awfull

Went to upgrade my appliancess for new house. Excellent service. Salesperson Brian, was great! Provided excellent info about products and gave great discount. He even answered a question about my new washer when he wasn't working.