Button's Heating Inc.

While visiting Our Homedepot I came aross the Trane/Button's advisor. I asked a few questions and agreed to have Pete come over to discuss our heating needs and how we could take advantage of some of the Government rebates. Pete phoned the next day and my wife and I made arrangements to meet the following day. Pete was great. Very knowledgeable, prompt, open to our questions. He answered all our questions. He knew our needs and our budget at the time. I did not feel pressured. We decided to proceed with the Trane Xc95m and made arrangments for the Energy Audit and the subsequent intallation a week later on Jan 23rd 2012.

Todd and John showed up bright and early Monday morning shortly before 8:30 am. That was a good start in my books. They worked continously and was always willing to answer my questions as the worked progressed and did not mind when I critiqued their work ;-). There work was neat and tidy, wires tucked in neatly, drop clots laid, and the work area cleaned up after the job. They both would keep me in the loop as they progressed and pointed out import details that like the dirty, AC coils which they cleaned etc. Todd inquired about our Water heater which was almost 14 yrs old. We discussed the possibiltiy of replacing it. We ended up replacing our 40 gallon tank at the same time. The guys took the time to explain the new system and pointed out all the changes that were made. I was quite pleased with the whole experience and look forward to using Buttons for my yearly maintenance and warranty services. The price overall was somewhat higher than normal but I went with the TRANE reliability and the Button's experience in the business.

Their years of experience and the fact that it was a family run business did show through in all aspects of the job from the start to the finish. I look forward to seeing the benefits/savings of my new furnace and water heater. Thanks Guys!!!!