Service call was quick, the person came in within a few hours of the call. They charged a $99 fee for the diagnostic visit. Within a few minutes he identified the problem pretty quickly, and indicated it would be a quick fix, which it was. He mentioned it would be another $250 for labor and part cost. It took a few minutes and we were up and running.
Overall the gentleman was informative and helpful, and had the parts to fix it in the van. My rating is more about the high price involved in making the fix. Researching it, the part itself is $20 on Amazon, and the labour cost I had already paid for with the $99 for the 25 minutes he was here. Looking around I find that the reasonable cost for a company to come in and do this is about half of what I paid.
So while I'm happy with the result, I'm a little disappointed in the price, and there is very little opportunity to shop around when your furnace is down.
- Approximate cost of services:
- $395.50
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?