I have obtained quotes from several companies before deciding to go with Cosmopolitan Mechanical Services. Well, I am glad that I have made the right decision! From the presentation by Khurram at my home, with the installation done by 'Fred' and his team, and with Kevin at the office with the paperwork on rebates, it has been a very present experience for me. We moved into our house in August. When the temperature soared to 36 degrees; I turned on the air conditioning to discover that it sounded like an airplane taking off. I called several places and none of them would bother picking up the phone!!!! I read the reviews for Cosmopolitan Mechanical Services on HomeStars and called a representative at their 24/7 call base:) Khurram came over and had identified the problem and I decided to toss this air plane engine out the door and go for a new rough and tough Lennox system! Khurram had went through everything in detail making sure everything was clear and had proposed a system just according to my needs and current situation. The installers came early the next day and installed everything in less than 4 1/2 hours!! Fred really took his time to make sure everything is perfect. They crew cleaned up everything afterwards. Thanks to Kevin who processed the paperwork for rebates, I have received a confirmation email from OPA, and I have just received the cheque from Lennox today. That's every thing with in a month. I called office to let them know and thank about it and Sales director EJAZ took a detailed survey of my level of satisfaction and this really proved me that they care about customers. He inquired about everybody involved in this job from Sales to installation to after sales
Finally, I would like to thank Khurram, EJ, Fred and his team, and Kevin for doing a wonderful job. I highly recommend this company. As far as I am concerned, I have found the best home heating and cooling company and I will stay with them! Thank-you Home-Stars also for guiding them to me.