Saved by Fred at Cozy when AC died on a smoking hot day in June
Our AC died in the middle of an insane heat wave (June 2018). While I like to tinker with things before calling the pros, my wife and kids simply wouldn't have it and pretty much put a gun to my head to call a pro. Off to homestars to find someone and i dug up Cozy-world. With +1000 reviews and an excellent rating, i gave them a call. They took my call swiftly and had a technician (Fred) call me back within an hour. He troubleshoot the issue with me over the phone (for free!) though we quickly figured out it was either a capacitor or motor issue. He told me he would come by later in the day and was at our house within 4 hours. In 20 mins, he diagnosed the issue (capacitor), replaced it for less than his initial quote and was done. With AC fixed, my wife paid the man and tipped him a popsicle (it was hot). Great experience with Fred and would definitely call these guys again without hesitation.
- Approximate cost of services:
- $200.00
- Company Response
HI Joe ..
Thanks for the review and the (Popsicle)
Enjoy the rest of the summer