Custom Maids

House & Apartment Cleaning
Toronto ON M5B 1J3
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77%

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Reviews by rating (past 12 months)

Reviews for Custom Maids

Average customer rating:
8.7 10 (78 reviews)

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Shereece from North York
Shereece from North York
1 review North York, ON
10/10

Cleaning

Custom Maids staffs shows outstanding cleaning service. I would definitely recommend this company to any person interested in a cleaning service because they would be satisfied with the good service they receive.

Approximate cost of services:
$105.00
1 of 1 people found this review helpful.
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Company Response

Dear Shereece from North York,

Thank you for taking time out of your busy schedule to write a review for CUSTOM MAIDS! We are so happy that you are satisfied with our service!

We devote more time and effort to recruiting experienced cleaning personnel than we do any other aspect of our business. To us, the ideal candidate for employment is one who comes to us with years of prior cleaning experience and verifiable references. As a result, our staff is largely comprised of traditional cleaning ladies who have been in positions of trust for many years before joining our staff.

Notwithstanding the prior qualifications they may have, all new recruits must complete a training program with the Company, involving classroom and practical components. Those who successfully complete the training are added to our staff. Once employed, our standards are maintained through an ongoing program of training and/or supervision.

All staff members are bonded and covered by comprehensive liability insurance. As they are employees of CUSTOM MAIDS, the Company is wholly responsible for employees' Worker's Compensation coverage and payroll taxes.

All of this being said, it is WONDERFUL to receive such positive feedback and validation for the work that we do!

Warmest regards,
CUSTOM MAIDS

James from North York
James from North York
1 review North York, ON
10/10

Apartment cleaning

I am very happy with the service I get from Custom Maids, and my maid Joyclyne. She comes once a month and does a fantastic job of making our apartment spotless. I would highly recommend Custom Maids to my friends! For the price of $104 per month, I'd say it is certainly money well spent!
My maid. Is. Always on time, if not a few minutes early, very friendly, and thorough.

Approximate cost of services:
$100.00
2 of 2 people found this review helpful.
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Company Response

Dear James from North York! Thank you so much for your encouraging feedback! We will be sure to pass on your praise to Joyclyne!

Ornella Ielo from Toronto
Ornella Ielo from Toronto
2 reviews Old Toronto, ON
10/10

Custom Maids

Thank you Custom Maids!! They sent me a fabulous cleaner. She was on time and in three hours my place looked amazing. Such hard working cleaning staff!! The office is always a pleasure to deal with. The price is great. I highly recommend Custom Maids to all my family and friends. I have my place cleaned every two weeks. It never looked so clean. Gift yourself with more time in your busy schedule and hire expert cleaners, Custom Maids.

Approximate cost of services:
$78.00
1 of 1 people found this review helpful.
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Company Response

Dear Ornella from Toronto!

We are so APPRECIATIVE of the fact that you took time out to write a review for CUSTOM MAIDS! Thank you so much for the privilege you have given us to serve you.

Custom Maids was established in 1978 and we are so PROUD to have introduced a high degree of professionalism into our industry, which has enabled us to keep our customers satisfied year after year.

Again, thank you for using CUSTOM MAIDS. We look forward to a long and pleasant association.

Brooke Sheilds from Toronto
Brooke Sheilds from Toronto
1 review Old Toronto, ON
10/10

cleaning service

I have used Custom maids recently and they were great. the lady that came was amazing . Great cleaner and friendly even with my annoying dog bothering her . I highly recommend them to all my friends. I will be using Custom Maids on a regular basis.

Approximate cost of services:
$104.00
1 of 1 people found this review helpful.
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Company Response

Dear Ms. Sheilds from Toronto:

Thank you for taking time out of your busy schedule to provide us with positive feedback regarding CUSTOM MAIDS services!

We are extremely appreciative and we are DELIGHTED to learn that you have decided to make Custom Maids YOUR cleaning service!

And yes, all of our cleaners are “pet friendly” in fact most are true animal lovers so we are not at all surprised to learn that your cleaning lady and your dog got along so well!

We truly appreciate the trust you have placed in us, and we will continue to work very hard to prove worthy of that trust.
Many, many thanks for your patronage.

We look forward to the ongoing opportunity of serving you in 2014!

Victor barber from Toronto
Victor barber from Toronto
1 review Old Toronto, ON
10/10

Apartment cleaning

Custom Maids cleaning is great value for money - compared to other cleaning services it's way cheaper the staff is much nicer. I got my Toronto apartment cleaned by an awesome cleaner who arrived before time and was very jovial. My apartment was spotless after the clean and I was extremely happy about the service. I have recommended custom maids to my family and my friends. Also, great follow up call to find out if I was satisfied!!! Great company, exceptional service!!!

Approximate cost of services:
$108.00
1 of 1 people found this review helpful.
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Company Response

Dear Victor from Toronto:
Thank you so much for taking time out to write a review for CUSTOM MAIDS!
We appreciate your thoughtful words a great deal.
We do make every effort to remain competitive with our pricing in the marketplace, while at the same time providing our employees with full time employment. We are thrilled to know that you were pleased with your cleaning lady as well.
At CUSTOM MAIDS, we devote more time and effort to recruiting experienced cleaning personnel than we do any other aspect of our business. To us, the ideal candidate for employment is one who comes to us with years of prior cleaning experience and verifiable references. As a result, our staff is largely comprised of traditional cleaning ladies who have been in positions of trust for many years before joining our staff.
Once again, thank you for the privilege you have given us to serve you.

kurt from Scarborough
kurt from Scarborough
1 review Scarborough, ON
10/10

house cleaning service

Recently used custom maids services I'm highly satisfied was a great choice they did a wonderful job the cleaner was prompt and polite arriving on time and getting everything i had ask for done i highly recommend there services 10/10

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Dear Kurt from Scarborough,

We were exceedingly delighted to read your very positive and rewarding review of our services. Thank you so very much for taking time to do so.

Custom Maids was established in 1978 and, through the years, we have consistently maintained a cleaning and support staff of 50 to 100 people, and have cleaned more than 1 Million Toronto homes!

We are proud to have introduced a high degree of professionalism into our industry, enabling us to keep our customers satisfied year after year.

We have now set up a permanent customer file for you.
This will ensure that our office staff can schedule your future cleaning visits quickly and efficiently each time you call.

We will also endeavour to send the same cleaning person to your home each time you book an appointment.

If, at any point, you should decide that a regular service would be more convenient for you, just let us know.

Service on a regular basis may be once a week, once every 2 weeks, once every 3 weeks, once every 4 weeks, or even once every 8 weeks!

Regular customers are assured that their cleaning person will be assigned to their home on an on-going basis, thus eliminating the need to call each time service is required.

Again, thank you for using Custom Maids. We look forward to hearing from you again when the need arises.

Ridley from Toronto
Ridley from Toronto
1 review Old Toronto, ON
9/10

Apartment cleaning

Custom maid was on time, price was cheaper than other ones I called. A few days later they called to make sure I was happy and I was. I would use them again.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Dear Ridley from Toronto,

We are so APPRECIATIVE of the fact that you took time out to write a review for CUSTOM MAIDS! Thank you so much for the privilege you have given us to serve you.
Custom Maids was established in 1978 and we are so PROUD to have introduced a high degree of professionalism into our industry, which has enabled us to keep our customers satisfied year after year.

Again, thank you for using CUSTOM MAIDS. We look forward to a long and pleasant association.

CUSTOM MAIDS

vera from Toronto
vera from Toronto
1 review Old Toronto, ON
10/10

Maid/House Cleaning Serice

AWESOME, AWESOME, AWESOME !!! This is a wonderful Maid Service and I would highly recommend them. When I called to book, Graham listened to my requests, and walked me through every detail of Custom Maids' service. After I booked, my maid, Toni, showed up 20 minutes early, and proceeded to give my home a cleaning like it had never had! I have used the service three times now and my experience has been consistent every time. I would recommend Custom Maids to anyone who just wants to get their home cleaned with no hassle. AWESOME!

Approximate cost of services:
$100.00
2 of 2 people found this review helpful.
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Company Response

Dear Vera from Toronto,

Wow! What a great way to start our day! Thank you!

We appreciate your review a great deal and will certainly pass on your kind words to Toni and to Graham.

You know, Toni has worked with CUSTOM MAIDS since 1985 and is certainly one of our very best and most contentious employees.

We simply adore her as do ALL of her clients.

Warmest regards,
CUSTOM MAIDS TORONTO

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Custom Maids

Celebrating 43 Years as a Leading Toronto Maid Service and More Than 2 Million Homes Cleaned! Browse our site and discover why thousands of Toronto residents have their houses and apartments cleaned by CUSTOM MAIDS.
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