Custom Maids

House & Apartment Cleaning
Toronto ON M5B 1J3
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77%

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Reviews for Custom Maids

Average customer rating:
8.7 10 (78 reviews)

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Darlene Lyons from Toronto
Darlene Lyons from Toronto
1 review Toronto, ON
10/10

Cleaning Services

We have been using Custom Maids for over 15 years. Over that time we've had 5 different cleaners with the company. Each one did an excellent job. Listed below are the main reasons why we enjoy Custom Maids:

1. The cleaners are friendly.
2. They work very hard and are consistent in their approach.
3. They always complete the job duties.
4. They are flexible. For example, if no wash is needed that day, they would be happy to do something else in place (cleaning-related) which takes the same amount of time.
5. They are communicative and are proactive in their approach, i.e., they inform us of things that may cause a problem if left unattended such as leaky taps, plugged drains, etc.
6. They are not clock-watchers and do not leave work early.

Overall I strongly recommend Custom Maids. You will be happy that you did.

Darlene L.

Approximate cost of services:
$82.50
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Ms. Lyons!

Wow! What a wonderful review of Custom Maids!

We are at a loss for words to adequately convey our GRATITUDE and APPRECIATION for your delightful opinion of our services. It is so validating for us to receive feedback such as this from our long term customers and to be praised so highly -makes it all so meaningful. Thank you so much!

Ron Foreman from Toronto
Ron Foreman from Toronto
7 reviews Toronto, ON
10/10

Regular House Cleaning

We've been using Custom Maids for several years. They are efficient, competent and flexible. They come according to our preferred schedule and leave the house like new. It's very convenient for us.

Approximate cost of services:
$90.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Dear Mr. Foreman, We are so APPRECIATIVE of the fact that you took time out to write a review for CUSTOM MAIDS! Thank you so much for the privilege you have given us to serve you. Custom Maids was established in 1978 and we are so PROUD to have introduced a high degree of professionalism into our industry, which has enabled us to keep our customers satisfied year after year. Again, thank you for using CUSTOM MAIDS. We look forward to a long and pleasant association. CUSTOM MAIDS

Marcy Sanderson from Toronto
Marcy Sanderson from Toronto
1 review Toronto, ON
10/10

House Cleaning

I have been using Custom Maids since 2008 and have been consistently impressed with their service. Our cleaning lady Janice does a spectacular job without fail, and in a house with 2 small children she is often dealing with quite the mess! I have also been very happy with the professionalism of the office staff and their willingness to accommodate last minute requests when they arise.

I will continue to use Custom Maids and recommend them to anyone looking for a no hassle, first rate clean! Excellent value for your money.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Hello Ms. Sanderson! Thank you for your kind words, we will of course be sure to pass them on to your cleaning lady, Janice. It is so gratifying to know that we have met your housecleaning needs to your satisfaction for all these WONDERFUL years . Thanks so much for taking the time to express it!

Philias Breault from Toronto
Philias Breault from Toronto
1 review Toronto, ON
10/10

Home Cleaning

I have been using Custom Maids for over eight years now and I am very pleased with the service you provide. During this period, a few maids have come and gone but all have been professional, reliable and trustworthy. From the very beginning, they have a key to my condo and I have had no issue with it. Staff at head office and my cleaning lady have been very flexible with various requests and scheduling changes. I have recommended Custom Maids to a few friends and they have also been very pleased with the services provided.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Hi Mr. Breault! Thank you for your generous review! Many thanks also for the referrals! It is such a pleasure to have clients like you and we really APPRECIATE that you took the time to express your comments about CUSTOM MAIDS.

Healey Willan from Toronto
Healey Willan from Toronto
1 review Toronto, ON
10/10

Cleaning

I have been using Custom Maids since 2008 and have always been happy with the service I receive. There has been a few different staff assigned to my home over the years and all did a good job. My currant person Zona has been with me now for about 5 years and does a great job. I would recommend Custom Maids to any one looking for a reliable good cleaning service.

Approximate cost of services:
$80.00
1 of 1 people found this review helpful.
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Company Response

Dear Mr. Willan, We are so APPRECIATIVE of the fact that you took time out to write a review for CUSTOM MAIDS! We will most certainly pass on your kind words to Zona. Thank you so much for the privilege you have given us to serve you. Custom Maids was established in 1978 and we are so PROUD to have introduced a high degree of professionalism into our industry, which has enabled us to keep our customers satisfied year after year. Again, thank you for using CUSTOM MAIDS.

Sasha from Toronto
Sasha from Toronto
1 review Toronto, ON
10/10

House cleaning

The cleaning service was great. They always do a very detailed job! No matter which cleaning staff you get they will always go through the standard items and will make sure everything is spotless.

Approximate cost of services:
$160.00
1 of 1 people found this review helpful.
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Company Response

Hello Sasha!

Thank you for your wonderful review of CUSTOM MAIDS TORONTO!

Your words of commendation are more than we could ever have hoped for. We do, indeed, work extremely hard to provide the highest possible level of service for our clients . . . and your encouraging words make it all worthwhile! We are very grateful for your support!

Beth from Toronto
Beth from Toronto
2 reviews Toronto, ON
10/10

House Cleaning

We've been using Custom Maids for five years or more and have always been very happy with their service. We have used our current cleaner for about three years, and she is indispensable. Also, any discussions we've had with the main office have been polite and professional. (The cost I included above is per hour, since the site wouldn't let me write "per hour" in the box.)

Approximate cost of services:
$27.50
1 of 1 people found this review helpful.
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Company Response

Hello Beth! Thank you for your wonderful review of CUSTOM MAIDS TORONTO! Your words of commendation are more than we could ever have hoped for. We do, indeed, work extremely hard to provide the highest possible level of service for our clients . . . and your encouraging words make it all worthwhile! We are very grateful for your support! Thank you so much,Beth!

Warmest regards, Angela and all of us here at Custom Maids

Margo Arnold from Toronto
Margo Arnold from Toronto
1 review North York, ON
10/10

Maid Service / House Cleaning

Custom Maids does an amazing job cleaning our home, which was a disaster before they entered our lives. Very professional, never late, and best of all, they have managed to add some sanity to our lives. It is a real pleasure doing business with Custom Maids. I'm hooked...using them weekly. Thank you Claudette.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

What a wonderful way to start the day reading your delightful comments about CUSTOM MAIDS services! We will be certain to pass on your praise to Claudette. Thank you for the privilege you have given us to serve you!

patty from North York
patty from North York
1 review North York, ON
10/10

Maid service

I hired a cleaning lady from Custom Maids and I was pleasantly surprised with the quality and professionalism exhibited by the lady who came to my home. I am very pleased and will definitely use this service on a ongoing basis!

Approximate cost of services:
$104.00
1 of 1 people found this review helpful.
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Company Response

Dear Patty from North York,

Thank you for your compliment! We really appreciate your feedback and look forward to the privilege of serving you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Custom Maids

Celebrating 43 Years as a Leading Toronto Maid Service and More Than 2 Million Homes Cleaned! Browse our site and discover why thousands of Toronto residents have their houses and apartments cleaned by CUSTOM MAIDS.
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