Enercare Home Services

Stay away! Bought a house 8 years ago which came with older tank. Decided to resume hot water rental. 5 years later it caused a flood in the basement (which happens) so they installed new tank. Not knowing, the new tank came with a new terms (not old terms). 3 years later I call to cancel rental. I am told that I need to pay out $900 for the USED tank which includes costs for the life of the new tank. This includes unused financing and services. Services? what services?? It get's installed and sits there for 15 years. Total cash grab.
I can buy a higher capacity tank of the same brand for $500 to $700 new and with 6 year warranty from a home building store. Makes you wonder what Enercare's wholesale price is.
Enercare estimates the payout value of their tanks to be 1% to 2% depreciation per year! Anyone else knows that if you've used something for a year, your value would go down much much less than 1 or two percent (as per manager's explanation). So why am I paying so much more?
I have no problem payout out something if the terms are layed out CLEARLY and fairly. However in this case I am appalled at the expense to close out my tank rental service. And I am overwhelmed by Enercare's unwillingness to really hear my viewpoint and make any efforts to close this case fairly.
Truly disappointed.