Enercare Home Services

Moved to a new home in Milton last week and realized the hot water tank was not providing hot water. Called Enercare to start monthly rental and had service come on Saturday. Louis Rega was the Enercare technician who called me first to let me know he would be there at 2 pm from the time window of 2 -6 pm provided by Enercare customer service. Glad he was early. Louis was very experienced, polite and quick to resolve problems.

At first, the service call was simply finding out why the hot water tank was not producing hot water to the house. It was quickly realized that the gas valve was shut off by the previous owner. It was more than that, when Louis smelled some gas once the gas valve was turned on and decided to remove the whole gas line, clean and refit to tighten. He also ran an entire gas check of the house starting from the outside metre to check if there was gas being consumed when all gas appliances where turned off including gas fireplace, and gas stove to check other possible gas leaks. He was very thorough in his job and what ended up as simply turning on the gas valve, ended up completing a full house gas diagnostic. So glad he came and his experience really paid off to discover only the gas line to the hot water tank was the only issue which he quickly resolved. All at no cost as part of the monthly rental charges. Great Job Lous!