Dodds Garage Door Systems Inc.

We booked Dodd's to have our garage door opener replaced after we were given a few options over the phone. The serviceman arrived and after examining the old opener he told us that we could save some money and just have our garage door and hinges serviced as he thought the old opener was still in good working order. We still decided to replace the opener as we had it for quite a few years. The serviceman removed the old opener from the ceiling of our garage and after taking out the new one from the box, he noticed that the cord was too short to fit into the electrical outlet in the ceiling. He advised us that we would need to get a temporary extension cord to attach to the cord of the new unit, until an electrician could come and move the outlet closer to the opener.
We were quite unhappy and called Dodd's to let them know what happened. The next day at 1pm, Dodd's sent in a service man who replaced the short cord on the new opener with a longer one which fit the electricl outlet in our high ceiling. Problem solved. We would recomment Dodd's to our friends and neighbours. They acted professionally and quickly to fix the problem we had, with no added expense.