We have had lawn care companies to our property before but never have we been less satisfied with the whole experience than with Dr. Green of Mississauga. They actually promised us that all the weeds would be gone by the third treatment, that we had access to a "lawn specialist" at any time and that we could get a respray any time. Their customer service was combative every time we tried to speak with them, we never did see their "lawn specialist" (although we requested him several times), we had lots of weeds all summer and most of the men that came to spray were able to get out of their truck and then back into it in less than 10 minutes. The lawn was well sprayed only once all summer.
It was a BIG waste of money and we would never recommend them to anyone.
Further more..... they showed up out of the blue this spring and it was only by luck that we were home to send them away. We were told that we had to call them to cancel our service from LAST YEAR, as they subscribe to a "negative marketing" plan which is deceitful and was never mentioned last year. They have returned three times in three weeks to spray (which is better service than we received last summer) and I have been on the phone four times trying to cancel the service. They keep coming.
If you sign up with them be prepared to enjoy your weeds for the season and to be unable to be finished with them next year.
- Approximate cost of services:
- $200.00
- Company Response
Hello, I am sorry to hear about your bad experience with us. If I can help you in any way or answer any questions or concerns you may have please email me at courtneyg@doctorgreen.com and I would be happy to help you. thank you