Drain Works Plumbing

I had tried everything to unplug my bathtub drain with no success. I remembered that DrainWorks had given me excellent service previously when I had to have some sewer pipes replaced and so I called them. At 11 a.m. I spoke to Jean Paul and asked if someone could come asap as I do love my bubble baths! Jeremy arrived about 5 p.m. He quickly assessed the problem and provided me with an estimate which I agreed to. As he was working, he explained the whole process of what had happened and how he was going to fix it. After a few minutes with an electric snake the drain was cleared. He then did several tests to ensure that it was indeed running freely. While working, he noticed that my toilet was wobbly and needed to be stabilized. He told me it was easy to fix and quickly went out to his truck to find what was needed. To my delight, within minutes he had fixed it with a "skrim" (I think that's the word) and refused to charge me for this as it was a small job. It's been my experience that a large company will seldom do anything without charging. You can be sure I will call DrainWorks again the next time I have a p;umbing problem.