Complete house windows and doors replacement
I had multiple delays for the installation day, the quality of installation was extremely poor not even subdevision grade (most of the windows are out of level, the caulking is already cracked because it was not sealed properly from the outside).
When I told them that I will pay when the job is complete regional manager Kevin was trying to intimidate me and head office manager accused me that I just simply didnt want pay for no reason.
Before you sign the papers they will be great to you as soon as you signed they dont care.
Now almost a year after I called, left massages and no one cares.
Cant really comment the product itself.
Otherwise, I wish I went with a different company.
- Approximate cost of services:
- $24,000.00
- Company Response
Hi Anatolyy,
We thank you for reaching out to us, we are very disappointed to read such a negative review especially when you have signed off the completion form that you are satisfied with the overall quality and appearance of your new windows and doors and that the installation is 100% completed to your satisfaction. Your local Clera manager informed us that he reached out to you to book an appointment to go over all your issues, but you refused . We value your business, and we would like to retain you as a customer, please give your local branch manager the opportunity to address all your outstanding issues to your satisfaction. We look forward to hearing from you.