Clera Windows + Doors

Update in 2015:
In 2012 we did many of the windows in our house: the upstairs, basement, and kitchen patio door. At the time I searched through Homestars, and we decided on Clera. The job was excellent, and we’ve since lived with the windows for the past three years, and we’re very happy with them still.
In January 2015 we decided to do the rest of the windows, which were all large windows, including a bay window. I got quotes from a few Homestars contractors, as well as Clera. We decided to stay with Clera as we not only had had a great experience with them, but we had also been living with their windows for 3 years already.

Their Jan 2015 quote was fair and reasonable, and Frank is an excellent representative of their company. He is highly responsive, communicates very well, and always follows through. The installation team is highly efficient, and are clearly very skilled at what they do. They also left the house very clean after all the work was done.

After three years and two different installations, and now having changed all the windows in the house with Clera, I feel very comfortable in highly recommending them.
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I spent a lot of time (and reading on this site as well) in trying to find a company for our windows. Thru this process, I decided I wanted a local manufacturer who does their own installs - and NOT a contractor who installs someone else's product. I arrived at Clera windows as our pick, and thru the whole process it was a very pleasant experience. There was no pressure at any time, and the negotiation (pricing) process was open, fair, and now a month after the installation, I also feel was a reasonable and fair price. We feel we got value for what we spent. The windows were installed mid-August 2012, 8 weeks after the purchase (which is what was quoted in June when we signed) and we truly love them. The installers were highly professional, quick yet thorough. Even the caulking, which they use EXTENSIVELY, was of a very high quality. Clean-up was thorough, and they were very friendly all-throughout.
We had a couple minor issues with 2 screens about 3 weeks later, and the sales manager, Frank, came to our the house the next day, removed them back to the factory for the required adjustment, and then returned them on a Saturday.
All through-out, we never felt pressured, and the installation and post-installation process were smooth, and continue to be so. I highly recommend Clera, for their product, installation and post-service, and I believe we got value for the money we invested.