They were so delayed in applying the weed killer. It wasn't until June. When I called them earlier in the spring, it was because they had to wait for the right weather with the sarritor. Then they said they were changing which product they were using. They told me once was enough, but I have giant weeds and dealing with them has been stressful and infuriating.
When I asked early in the year for a refund. I was told I couldn't, but could transer it to another year, or to another home owner. Why would I want to pass on this kind of torture to someone else??? Very poor customer service.
- Approximate cost of services:
- $250.00
- Company Response
Hi C.A, I apologize for the confusion in regards to the weed control in 2010. After the pesticide ban in 2009 our industry as a whole had to look for alternative products to use in order to control the weeds. We chose not to use Sarritor because after testing it we found that it was not overly effective and we strive to give the best service possible to our customers. Unfortunately, the ministry approval process for our new weed control was behind schedule but that problem no longer exists. I apologize for the issues you had but assure you that our weed control works very well. We would love to have you try our service again to see it's results.