Inline Fiberglass Ltd

We went through a reno from hell and had our 1st contractor install new windows and doors. Needless to say, they were terrible windows, installed poorly and were just bad quality. So we decided to replace them with new windows. We did a lot of research, met with over 5 different window companies and then got lucky to learn about Inline.

After my wife's friend heard about our experience, she recommended Inline and provided Bernard's phone number. Viv called Bernard and scheduled an appointment. Every interaction from the first meeting with Bernard, to the manufacturing plant tour, to ordering the windows/sliding door to installing could not have been a better experience.

The true customer experience comes when you run into an issue. We ordered windows with prairie grills but unfortunately when they showed up there was a mistake and one of the windows didn't have the grills. I was worried about what would happen so I called Bernard. He asked me to confirm which window was missed and told me he would have the replacement glass the next day for the installers to replace. I found it hard to believe but he assured me it would be taken care of with no questions at all. The next day when the installers came back they had the replacement glass and fixed everything.

You really find out all about a company when you run into an issue. I can honestly say that we could not be happier with how things turned out.

I would provide a reference for Inline and Bernard any day. When it stops raining, I'll take pictures and post them here for you to see the before and after...

Cheers,
Carlo

BTW, Bernard also recommended Mike for the install. We're really happy he did as Mike was a real honest man and did a great job.

I purchased an older home that was custom built in 1964 and realized immediately that the windows and doors were a major concern, and need to be replaced. After investigating the various types of windows and doors that were available, I came to the conclusion that fiberglass was the best of all worlds. When I contacted Inline Fiberglass Ltd, I was invited to tour their production facility and was impressed by their knowledge and professionalism. The manufacturing process was remarkable in its quality, production controls and efficiency. I placed an order, and the windows were delivered to suit my time constraints. Although I do not recommend that anyone install their own windows, I found that the installation was made very easy by the fact that the windows were of superior quality, the dimensions were precise and the support from Inline was nothing short of remarkable. I have had tremendous support when I required assistance, and can’t say enough about the entire experience. I highly recommend Inline as a supplier of doors and windows. I am sure that they will meet or exceed all expectations.

From the very beginning, Inline has been fantastic. We got many quotes from other companies and decided that Inline was the best value for us. They were very informative and communicated promptly with us throughout the entire process. The installation crew was great. I am extremely happy with Inline and recommend them to everyone! We were delighted with the product, but even more impressed with the Inline experience.

Thanks again!

Inline provided phenominal customer service discussing the numerous options available when purchasing high quality windows. I am extremely happy with the product and workmanship of the window. Since my installation, many of my family and friends have followed suit and have purchased with Inline. I would highly recommend Inline and want to thank them to making my decision easy.

A friend recommended Inline to me for my project. I visited them and was truly impressed. Everything was made right there in the plant, unlike the other manufacturers who import their frames in from wherever. Besides that the place is huge.

They were very patient with me and educated why their window was the best but also advise what type of glass to use. There is a science to it. Anyways the project went smooth, installation was done is a timely manner and I am very happy.

Not all windows are made equally. With Inline, I know that I will never have to change my windows again.

I was interested in fiberglass windows after hearing their commercials on the radio. After visiting their impressive showroom I also visit other fiberglass competitors. I could not believe the difference between Inline and the others. Inline was so much more professional, knowledgeable and simply better that this was not a difficult decision. I know why they were at least 10 times larger than the other companies. Their product was superior and they also took the time to educate me on which glass I should use for each side of my house. The attention to quality and craftsmanship was first rate. The windows came in on time and were perfect. The installation went extremely smooth. I would recommend to any consumer who is looking for windows to visit Inline. They are several classes above any other company, go see for yourself…

Inline was extremely professional, technically knowledgeable and were very patient with us. Our neighbours who purchased other windows last year believe that we have the nicest windows on the street. The installation went flawless. Mike and Tony were always courteous and professional. Every day when they left the our home they made sure any construction mess was cleaned up and was safe. I can't say enough about how pleased I am with the entire project and we would recommend Inline to anyone looking for new windows.

We contacted Inline Fiberglass to obtain a quote to replace all of the windows in our fairly large home (7,000 square feet) as they were of wood construction and were rotting and moldy. After having done a fair amount of research, we came to a conclusion that fiberglass windows presented the best performance and longevity characteristics and Inline, being one of the better known suppliers in the GTA, we called them for a quote on a "full frame replacement" basis.

Dmitry came out to provide the quote and it became apparent that he was very knowledgeable and had a number of helpful suggestions. The quote came back and was very competitive over a couple of other quotes we had received, as we had expected that these windows (being superior to wood, vinyl and aluminum) would be very expensive. We signed with Inline and Dmitry stayed on top of the project throughout to ensure that all elements of production were completed and that our desired installation timeline was maintained. Installation was done by Mike and Tony, who are true craftsman in their trade, and they worked tirelessly in less than ideal weather conditions to get the job done, while being respectful of our home and a real pleasure to deal with, and the whole job was completed in 1 week! From start to finish our experience with Inline was nothing but professional and the product itself is truly excellent. We would not hesitate in recommending Inline Fiberglass to family, neighbours and friends and, indeed, have already done so.