Ice Innovative Care Of The Environment Inc.

My house had rats come in from the back of our house in 2011, which was really stressful. I really liked the first person who came and fixed an opening at the outside of the house under our deck, etc., but it was very expensive. The initial service seem to work, but the rats came back two years later. The guarantee that they would return for free if rats came again was not honored. I produced rat droppings, and showed a drawing of what my wife had just seen in my kitchen (a rat, obviously) the worker said the droppings were old and they didn't believe her. They placed traps and charged us $435 to check them, then when they caught nothing in the next week, they said it was proof that no rats were there. Then after a few months, another rat was caught with their trap. So they were wrong. At that point, I realized that if I called them again, they were just going to charge me another $400 or so just for showing up. I do not recommend them at all, I did not appreciate being disbelieved and then charged more for a very expensive service that didn't work. Tonight, I got woken up by loud sounds in my kitchen and really loud squeaking. Looks like the rats are back. This is very stressful, we have a toddler in the house now. I recommend avoiding this company, and going to a company that believes its customers and delivers what it says it will.