Inter Stairs & Railings

Omar came to give us a very reasonable quote. We expressed urgency to get the job done quickly and he got it done ahead of schedule! We love our new staircase and railings!

I hired Omar to reface all stairs upstairs and downstairs from carpeting to wood, partially cut a wall and replace it with railings, pickets and post, install stain and paint wood and trims. I paid his asking price of $14,600 cash. It was the highest quotation and the second highest homestars rating, but I took it with hope in a good job, done on time, before my wife giving birth to our baby.

Everything was standard, nothing special.
In terms of timing, he started about one week later than promised, reasonable ontime, not better and not worst than other contractors.
In terms of quality, well, the handrail fall next day, giving a good scare to my heavily pregnant wife. The white primed trims are not fully and uniformly painted white, looking ugly in artificial light. Creeks on only one step not eliminated as promised. Most annoyingly, the first plank supporting the first post and pickets is not at the same level with the existing hardwood floor, which makes you to step up first before stepping down. A tripping hazard, no less and an instalation defect.
I pointed out these issues, Omar fixed the failed handrails and promised to take care of the rest but by the end of the year, he will contact me. I thought is reasonable and said ok.
I contacted Omar in December and January but no response so I guessed this was it with his work ethics.
Is Omar price per quality worthy? Probably not. Would I hire again or recommend Omar? Certainly not.
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Just read the response and simply I cannot accept the "BS" label he puts on my review. The fact that is not answering the calls for his so called warranty to address the painting issue and taking the time instead to issue untruth statements about is detestable.

We had our old stair railing replaced. The old railing was worn and a country style look, we were renovating the whole area and wanted a modern look. We picked a railing from a photo and Omar built a custom railing to match the photo. We are very pleased with the finished product.

Omar and his team did an excellent job of understanding my design, working with existing conditions, and helping create the functional and beautiful space we envisioned. His input and attention to detail resulted in the stair and railing we needed to showcase our 2-storey entryway. Excellent experience from contact to completion!

I had inter stairs and railings manufacture and install an oak and iron staircase. They did an amazing job!! A positive experience from quote to installation

Omar and his company did a beautiful job building me a new staircase. He came in and took out old staircase and put in new and left the place clean. His workmanship is second to non! HIGHLY RECOMMEND!

Great looking staircase, delivered on time and installed with great efficiency. Thank you
Best stairs in the house

I am very please with the job Inter Stairs did in my home. The stair casing were fully upgraded on the three sections of the house with new stairs and railings. The new design gave a fresh and modern look to our home.
The Inter Stairs team was very knowledgeable and skilled to perform the job.
I would recommend Inter Stairs for any new construction or renovation project.

Thank you Inter Stairs!