We backed out of a wall unit within a week because we decided 15K was too much for MDF and unpaintained - it was way out of our budget. J&L gave us 3K of our 5 deposit and agreed to make our custom door. They never did and never returned our remaining 2K. Did not respond to BBB. My husband lost his job and we are adoptopting. J&L has no moral conscience. They feel entitled to our 2K. Do not hire them - they are deceitful, stall and are thieves. We filed against them with small claims court and they are so arrogant they didn't even feel they needed to send a defence.