0 stars actually. I purchased a couch in January from the Coquitlam location. I dealt with Sharda. The in store experience would have been great if I was not filled with dishonesty. I paid extra for insurance (500) and within 3 months the sectional I purchased was completely falling apart. I was told the covers were washable, and they become destroyed and pilled after being washed. I reached out to Sharda in March as I was highly disappointed and she offered someone coming out to fix the couch. Its not fixable and I wasted two thousand dollars. A complete waste of money. Please go somewhere more reputable as Im certain they get their reviews right after the sale while the furniture is brand new. When I reached out to Sharda she was willing to do absolutely nothing. I plan on escalating this and also going to BBB with a claim. I hope you dont waste you money here.
- Approximate cost of services:
- $2,000.00