My story begins with the owner, Alan Baroey, taking the time to meet with me at the final visit before possession of my new and very special home to see if I could have the fireplace of my dreams. Suffice to say that Alan, along with his delightful men, went above and beyond the call and conquered a myriad of obstacles (too many to mention here) to bring me that fireplace. As well, I bought my dream barbecue and they serviced the Napolean fireplace already there to make it like new, including taking the time to instruct me on the workings of both. The owner did not stop there, making sure that after installation any concerns were addressed and I was utterly satisfied. I am taking this time to write in hopes that they will truly know how grateful I am to each one of them and how special they are in this service-lacking world. I spent the holidays in front of what is now affectionately called the Great Fireplace and it was simply (and there was nothing simple about it) and truly...magical. No kidding! Cori in the Beach