Hello,
We have taken few upgrades in our home. Most upgrades are in my kitchen. However, during the PDI it seems my home was incomplete and counter tops, back splash, sink and pot filler were not installed. It was bit disappointing at first, pot filler was not in its correct position when it was installed, and island countertop is missing. However, after 30 days, it seems things are moving. Mattamy team has been great, during this process and hoping things will get done sooner than later.
Thank you
- Approximate cost of services:
- $90,000.00
- Company Response
Hi there, thank you for sharing your experience. Although we strive for perfection when building our homes, rest assured that it’s not uncommon to find a few deficiencies or incomplete items during your PDI. For any items that are not completed by move-in, we encourage homeowners to submit them on their 30-Day form. We're glad to hear that your dedicated Warranty Team is on top of this and are working through the remaining items. You're in great hands! Thank you for your patience in the meantime.