10/10

Happy Customer — now with HOT water!

When we moved into our house we inherited a rental agreement for our hot water tank (which apparently is signed for life). The past 5 years we have had to provide a letter to our insurance provider that the tank was still functioning (13 years old).

Recently the pilot went out. We called the rental company (abode) and they sent people out right away. Long story short the fix didn't stick and the pilot went out immediately.

Tony @ Mega City (Mega City and Abode apparently split up) called me right away and walked me through my options. We decided that we would replace the system with a new tankless one, and that it could be done right away so that we would have hot water that evening.

The team came and installed everything quickly and efficiently. Walked me through all the details and cleaned up before they left.

We are now with a nice new functioning system and couldn't be happier.

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much for taking the time to leave us this great review!! We appreciate knowing that we are doing our job right, customer satisfaction is one of our top priorities!!!