Moving between suites in a building
I hired Moveworks in 2004 to move between two units in the same building. The owner came out and gave a very professional quote and made me feel very confident in my selection of a moving company. I called the day before the move to confirm and left a message which was not returned. The day of, I managed to find someone at the office and they clearly had not scheduled it, though they told me that the truck had run out of gas and was running late. They eventually turned up three hours late and had sent two 16 year old kids and one of their even younger girlfriends to do the whole move. I had been promised two uniformed movers and boxes, wardrobe boxes, etc., none of which came.
They loaded a bunch of chairs into the elevator and then literally vanished, leaving behind two moving dollies and a moving blanket. I never heard from them or the company again and had to desperately call friends to come and help. Don't EVER hire them.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
It's possible you may be mistaken. We have never left a job unfinished, let alone abandon our equipment, and as it happens have never had any female movers. We'd be glad to check our files to see if we ever did business if you'd care to contact us and identify yourself.