Mr. Rooter Plumbing of GTA

I recommend Mr. Rooter without reservation.

We had a sewer back-up into our basement. We found Mr Rooter on Homestars and are extremely satisfied with their service: Courteous, helpful telephone service; the plumber who answered our call (Grant, I believe) arrived within an hour, with no extra fee charged for a last minute, late evening call on a Sunday. Grant was very courteous, professional, knowledgable and careful to minimize mess in our property.

We needed to have a new clean-out dug: Mr. Rooter took care of all the permit and inspection work, their team showed up exactly on-time and dug a massive hole in about 2 hours, completing the job much more quickly than I expected. After the back-stop valve they installed had been inspected, they back-filled the hole the next day (on a Saturday) rather than leaving us with a pit in our front yard any longer than necessary.

They costed out all our options for dealing with our root problem long-term and in general were very transparent about costs and most cost-effective options for proceeding. Through-out the process we were kept very well-informed about what our next steps were to be. In general, the service was absolutely exceptional.