New Eavestroughing and Leaf Guards
Two years agoI had eavestroughing replaced by two inexperienced installers (not from North Shore!) who did a rather inexpert job. They simply removed the old troughs and put in new ones in exactly the same way without considering the best configuration for my home. A year later, I had a new type of leaf guard added on. Both eavestroughs and gutter guard proved to be inadequate and unsuitable for my needs. I called in North Shore and had Darren do a thorough assessment of my situation. He made excellent suggestions that met my requirements exactly. He was very professional and explained everything clearly. He also listened patiently to my worries. He took photos to show me areas of particular concern. The job, which was followed by a complete walk-through, was done exactly as described. Even though I took a financial hit by having the previous work redone, I am so much happier and more confident about the reliability of the eavestroughs and leaf guards. Thank you so much to Darren for the outstanding work and to Laura in the office who also listened to my concerns with such sympathy!
- Approximate cost of services:
- $2,400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for this review M.K. You had one of the hooded gutter systems installed. It was installed quite badly and with no thought of how to improve your rainwater system. The company didn't even try to rectify the situation after the poor installation was done. These systems are more expensive to install and to remove, when they don't work. We were able to reroute your downspouts to be less obtrusive and should a problem arise, we will come out to fix it. Laura