I wanted to add this comment to my experience with Tops. I write this after reading the reviews for Tops: All but 2 give a "10" rating.
In my experience with the owner of Tops (Brian), I will say this: he is a direct, straight shooting, fully accountable type of person, who owns his responsibilities, and expects others to do the same. So if you had a rotten deck and think that Brian is the type of guy you can push around and bully to have him take responsibility for this, don't bother. If you ran into his hoisting equipment, and want to try and blame him for this, don't bother. And if you didn't follow his recommendations, and then want to complain and blame him, don't bother.
This company has done the roofs of many of my family and neighbours over the past 20 years. He is known for his knowledge, responsiveness and top quality work. But you can't push him around, and whiners and blamers who don't want to own their responsibilities should look elsewhere.
On the other hand, if you want it done right, and you value directness, timeliness and someone who will tell you the straight goods, then you have found the right company.
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your review!
Best,
Tops Roofing Inc