Toronto Appliance Service Ltd.

Appliance Repair
Mississauga ON L4X 2G6
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Appliance Repair
Toronto Appliance Service Ltd.
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44%

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Reviews by rating (past 12 months)

Reviews for Toronto Appliance Service Ltd.

Average customer rating:
4.2 10 (108 reviews)

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St. John's, Newfoundland and Labrador

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St. John's, Newfoundland and Labrador

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paulmetcalfe416 in Toronto
paulmetcalfe416 in Toronto
2 reviews Toronto, ON
0/10

Washer/drier... didn't show up

"Appliance repair, with a commitment to prompt, professional courteous service" is their slogan.
They didn't "repair" my washing machine.
They aren't "prompt" b/c to be prompt, you need to actually show up.
They aren't "professional" or "courteous" b/c I was left waiting for the full 4 hour window without any notification that the repair wouldn't proceed that day, despite me reaching out to them for clarification.
$300 dollars later I have nothing to show for it. Avoid them at all costs.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

We apologize that you feel this way. We did reach out to you however, you never called back. We had the part but were waiting for you to return our calls. Unused parts have to be returned so we returned it. In the meantime, we called you again and you asked if the part can still be installed. We informed you that it absolutely could be but we would have to reorder it. You asked for a refund on the prepaid part which we have refunded in full. You were charged the standard $118 for a service call to which our technician attended, so we are not sure where you are out $300 dollars. You had also wanted to be reimbursed for the service call, but this is a valid charge for our technician's diagnosis. Please feel free to reach out to us if you wish to discuss this further.

Sonya P.
Sonya P.
1 review Cambridge, ON
10/10

Maytag wall oven

My heat quit working and I was unable to cook for a week, called TAS and they came and were able to fix it. It took them 2 days because they had to order a part but I'm so glad I chose them to fix it for me

Approximate cost of services:
$300.00
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Company Response

Thank you for your support.

Private User
Private User
Private User reviews Toronto, ON
0/10

KitchenAid Refrigerator

INCOMPETENT!!! Booked a service appointment through KitchenAid service website. Technician showed up late. Took fridge apart and mumbled to himself for 20 minutes. Said he needed to bring it into the shop for a "system job" and would have to come back tomorrow with another technician to lift into truck. Charged $100. He called back the next day and said it would cost another $200 for two technicians to come back and pick up the unit, and that the "system job" would be an additional $290. When asked what I had paid for the first time, he responded with "his time". $100 for an incompetent technician to do ABSOLUTELY NOTHING. This company is ridiculous. I can't believe they are an KitchenAid service company. I ended up diagnosing the problem as the compressor within 30 minutes using the internet. INCOMPETENT!!

Approximate cost of services:
$590.00
1 of 3 people found this review helpful.
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More about Toronto Appliance Service Ltd.

Appliance repair, with a committment to prompt, professional courteous service.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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