This Company staff came and went up and began banging on the downspouts I said not to do that because dirt will go to the sewers.
Yanus quoted over the phone price and stated that they would snake the spouts this was not done. The snake stayed on truck. they completed job with in 15 minutes they needed my gate open and I thought to clean rear downspout . I understand the logistics and I know that from top level to lower level staff did not jump down. my rear spout connected to upper spout see picture. 2 ladders used were in front, snake in truck, and staff on roof banging on spouts unacceptable. when I went to the front they were driving away I stopped them and said you can't be finished you didn't clean and sweep the eaves they said it was clean I said I would call office. I did and asked for supervisor to come back for recheck? no call back or email. just the invoice.
I have used this company many years and very satisfied. At this time I know staff performed poorly and the company sign was not even posted because they knew they'd rushed off.
- Approximate cost of services:
- $158.00