The sales person promised items that were not provided and could not be provided.
He threatened to release the installer and I would be charged $500 for the next appointment
Suggest you get more than one quote as you could be mislead into paying much more than you may possibly get elsewhere for a similar product.
Not happy with the attitude.
Installer was good
- Approximate cost of services:
- $2,800.00
- Company Response
Dear Allwyn D'Souza,
It is unfortunate to hear that you are not happy. As a repeat client that did the entire house since 2004, we are saddened to hear that you are unhappy or that there was a miscommunication. Per your contract, you ordered kitchen Patio Door that was installed and according to the installation certificate you signed, you are happy with the door and with the installation crew. Sammy never promised you anything else to be done that was not stipulated on the contract. Hence, the front door sweep that you asked for was never discussed. Please reconsider removing this false review, since your warranty will be null and void per terms of agreement item #19.Also, you forgot to mention that Loyal Seal went way beyond and above to accommodate you. Installation was done on Good Friday, when everything was closed.
Cheers!