Reliance Holmes Heating And Cooling Ottawa

The quote from Reliance Holmes for a new A/C unit was very competitive compared to the one from a larger, national company for an almost identical unit. Response times were prompt - they actually pick up the phone and return calls! And the installation team, Warren and John, were polite, knowledgeable and patiently explained everything to us at the end of a very long day. My only reservation about the whole thing was the sub-contractor they hired to drill the hole in the side of our house, who was in a hurry to get in and out, and wanted my husband to tell him if he was coming through in the right place and to advise whether or not he should keep drilling. It came across as though he wanted to deny all responsibility in case something went wrong. No complaints about Reliance. And the drilling job went fine. Just some doubts about that guy. I'm afraid I don't know the company he was from.