maytag appliances, delivery and installation
Thank you for your review. Happy to see you that you're happy with the service and your new dishwasher. :) - Matt
Thank you for your support and loyalty. It's always a pleasure doing business with you. - Matt & Joe
The customer ordered a refrigerator on a Thursday with the delivery being Tuesday. The shipment from the US was delayed 2 days and the customer was notified. Thursday afternoon was the best time for the customer after the delay. At the time of the delivery we disassembled the old refrigerator and took it out. After disassembling the new larger refrigerator the delivery team thought it would be too dangerous to bring it up a steep set of wooden stairs with a 90 degree turn. We then put the old refrigerator back together and put it back in place fixing a door seal that wasn't allowing the door to close when we put it on. We communicated to the customer who wasn't home that we had to walk away from the delivery and gave him a full refund. The customer was understanding at the time and we recommended he purchase a refrigerator from another store. **edited in relation to stairs**
Thanks, Kev always has great things to say after he delivers appliances to your house. - Matt