Award Windows

We decided to repalace our large fixed windows with double hung sliders to improve air flow in our south west facing home. We decided on Award as they made and instaled their windows and felt it would be easier if there was an issue. Within a couple of weeks we noticed gaps around the sliders, afre a struggle to get someone out to inspect they decided they has used the wrong size weather stripping and replaced it on the lower windows. A year later the upper sliders leak to the point you can see outside, Awards response was they were outside warrenty so would not even inspect.
Will never buy from them again