Durabuilt Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T5S 1R7
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65%

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Reviews for Durabuilt Windows & Doors

Average customer rating:
6.4 10 (215 reviews)

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Denise from Fort Saskatchewan
Denise from Fort Saskatchewan
1 review Fort Saskatchewan, AB
10/10

11 windows thru whole house, did a cut down in dining room,also an egress window in the basement

Steve and his crew were awesome. Very clean work area. On time. Thank you for a beautiful dining room window, we love it, so much more light!
Had 4 quotes from other companies, they were in mid range, but what made the difference was Trevor, our Sales Rep, made us feel very comfortable with our decisions.
Would definetly recommend this company
Thank you!

Approximate cost of services:
$15,000.00
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Company Response

Thank you for your review Denise! We're happy to hear you had a great experience. We'll be sure to pass on your comments to our team members. Thank you once again for your business!

j mackentire from Edmonton
j mackentire from Edmonton
1 review Edmonton, AB
2/10

window replacement

Bought windows at their shop on Argyle.
Its very deceiving there as nothing has a price on it,
and they quote ridiculous prices for overstocked,wrong sizes ,imperfect,forgotten windows ,etc .etc.
You may save a few bucks ,but probably not.
Then before you pay you have to sign a paper stating FINAL SALE !
This is not mentioned until the sale.
Its really not worth it
as the condition of the windows is questionable
and with no guarantee,its a gamble.
I would not recommend buying windows there.
Best to buy them with a warranty elsewhere..
They are very misleading and very overpriced..

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your review. We are sorry to hear you did not have a positive Durabuilt experience. While we offer a variety of products and services under warranty for all our branches, our Southside Superstore provides our customers with an economical, custom window and door experience. The pieces in stock may have originally been meant for other projects however we stand by our products. If you would like to speak on this further, we would value the opportunity; please contact allaboutyou@durabuiltwindows.com if you are still interested. Thank you for your business.

Chris  Popowich from Swift Current
Chris Popowich from Swift Current
1 review Swift Current, SK
10/10

new build

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have built several houses using brand X windows and doors but when i became a direct
buy customer i decided to try Durabuilt windows and doors. i was very impressed with the quality
of the product, it fit properly and when installed the doors and window opened and closed
excellent even today 4 years later the doors and windows open effortlessly and there are no gaps or
air leaks on the doors. very nice product and I recommend them to everybody I talk to.

Approximate cost of services:
$8,900.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review Chris! We're happy to hear you had such a great Durabuilt experience! We value your business and appreciate your comments. We look forward to hearing from you again.

Lee Zwaal from Edmonton
Lee Zwaal from Edmonton
1 review Edmonton, AB
10/10

Renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

“This is a great company to deal with, They know their products well and finalizing an order is a breeze. Very friendly folks to deal with. Promised dates are kept and their shipping department is helpful and careful.

Approximate cost of services:
$1,600.00
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Company Response

Thank you for your review Lee! We're glad to hear you had a great Durabuilt experience. We appreciate your business and hope to hear from you again, should you have any future projects. Thanks once again!

K. Morris from Edmonton
K. Morris from Edmonton
1 review Edmonton, AB
9/10

renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The window was installed this morning. Took only 30-40 minutes and job was done.
The window looks good. Installers were very professional and cleaned up work area nicely.

Very satisfied with product and service.

Now we will focus on remaining 8 windows on second floor, likely looking for install on 1 or 2 this fall.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for your review! We're glad you had a great Durabuilt experience. We value your business and look forward to hearing from you again. We will pass on your comments to our team members.

Sharon from Edmonton
Sharon from Edmonton
1 review Edmonton, AB
9/10

Renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It looks good and I expect it will live up to your warranty. A bit dusty but your crew Ryan and Ben were friendly and efficient and I immediately
felt at ease. 2 very good things. Oh and prompt and fast. Thank you.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for your review Sharon! We're happy to hear you had a great experience with us. We will definitely pass your comments on to our team members. Thank you for your business!

Erin Hercun from Hawk Lake
Erin Hercun from Hawk Lake
1 review , ON
0/10

Exterior doors and windows

We used Durabilt for all of the exterior doors and windows for our new home, built about 3 years ago. Since we installed them Durabilt has been nothing but a nightmare to deal with. Their sales guy was great- but as soon as you have an issue no one will talk to you and the only person that handles complaints is miraculously never in the office.
We have had the seals break on two of our windows (needing replacement parts which has taken well over two years to receive and we still haven't gotten them to our satisfaction). Another window has just proven to be defective and the cranks on several have broken.
To all of you writing positive reviews: wait a few years. Durabilt does not stand by their product at all. Once those windows are in and you start having problems you'll be chasing them for years to get your concerns dealt with.
We even went through BBB to solve our problem and service hasn't gotten much better.
For the price, go with a better quality product.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your review Erin. We're sorry that you've had a difficult experience, but would like to work with you to improve it and provide you with the products and services you need. We appreciate your business and would like to keep in touch to resolve your outstanding concerns. Please contact us at allaboutyou@durabuiltwindows.com. We look forward to hearing from you!

Anonymous
Anonymous
2 reviews Edmonton, AB
10/10

renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

“Steve and his assistant did an awesome job on the installation. They were on time both days, fast, friendly and did a great job cleaning up. They finished the job 1 day early. I would recommend Durabuilt and Steve to anyone.”

Approximate cost of services:
$13,000.00
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phein in Edmonton, Alberta Canada T5T5P4
phein in Edmonton, Alberta Canada T5T5P4
1 review Edmonton, AB
10/10

renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

What can I say, Durabuilt staff are all around courteous and professional.
Our sales consultant, was a great guy, easy to talk to and understands everything. The installers were amazing, friendly and did a fantastic job. You’re lucky to have such employees.
They were punctual, courteous, professional from the get go and above all met their two day install deadline with no surprises. I'd recommend them to anyone. What can I say, all around courteous and professional guys and crew.

Approximate cost of services:
$22,000.00
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Company Response

Thank you for your review Mr. Hein-. We greatly appreciate your feedback and are happy to hear you had a great experience with our teams. We'll be sure to pass your comments on. Thank you for choosing Durabuilt; we hope to work with you on any other projects you may have in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Durabuilt Windows & Doors

Windows are the essence of the home.

They welcome the comforting warmth and glow of the sunlight inside, open up to embrace the fresh springtime air, and allow you to experience the beauty of the world around you. Our windows make everyday life a little brighter, with high-performance values, enhanced energy savings, a wide array of colour options, superior design details, and unprecedented smooth movements.

At Durabuilt, our approach to windows is simple. We believe in innovation, operational excellence, and creating consumer connections. We understand that a home is more than just walls and windows; it’s a place where memories are made, children grow, and worlds are shaped. We are committed to creating and providing the best solutions for you. It’s never been so easy.

Visit our website to learn more https://www.durabuiltwindows.com

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
- PVC windows - Aluminum clad windows - Laminate color options - Commercial windows - Custom design and shape windows - Composite entry doors - Patio doors - Garden doors - Decorative doors - Custom designed doors - Tilt/turn Windows
SERVICES
- Replacement Services offered in Edmonton (780-463-4466, x2034) and Calgary: 403-723-0410 - Installation services year round
BRANDS
Alpha, Omega, Hybridex, Vivace, Super Spacer, X-Drive, Therma-Tru, Classic-Craft, Smooth-Star, Fiber-Classic, Thermo-Guard, Econo Star
STYLES
WINDOWS: Slider,Tri-Slider,Quad-Slider,Single Hung,Double Hung Casement,Awning,Picture,Bay,Bow,Custom Designs & Shapes, Unique Glass,Grilles & SDLs, Accents, Skylights DOORS: Fiberglass,Grilles Between Glass/Internal Grilles,Garden Doors,Sliding Patio Doors, Tilt/Turn Windows.
SPECIALITIES
- Manufactured at our 180,000 sq.ft. facility in Edmonton, we can customized any window or door -First with state of the art technology to bring Tilt/Turn windows in Edmonton
WEBSITE
http://www.durabuiltwindows.com
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
520
LICENSES
ISO 9001, ISO 14001, OHSAS 18001
MEMBERSHIPS
Only IMS Certified Window & Door Manufacturer -CSA Certified Manufacturer -Energy Star Partner
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Please visit www.durabuiltwindows.com for detailed warranty information.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.