We always have great service at Dufresne. We have purchased a bed and two appliances and will return again. No hard sell, no hassle, reasonable pricing, calm and friendly atmosphere, attentive and informative service. Quick delivery. Our go to place for these big purchases.
6 years ago we purchaced a Serta bed from Dufresne. It has been the most comfortable bed we own. When we called to purchase a second bed the model had been discontinued but Norrine selected three best choices that were equivalent. The service and technical knowledge is worth it!
I purchased a dryer online which closely matched my other dryer. The order wouldnt go through and I called the store. Ernie followed up with me and helped me make it happen
Couch was delivered with 8 inch ink stain. The drivers should have taken it back. As once you accept the delivery you are stuck with it. So if you are delivered anything from Dufresne or any other furniture store insist the delivery drivers take it back. Do not accept it! After a lot of persistence many texts and frustrating phone calls with customer service and a month later have approval to have a replacement sent out. Paid extra for white glove delivery apparently the gloves had ink on them.
I have bought from Defrense before... long ago. It was a pleasure buying again from them and had professional salesperson who was patient and worked to get my best deal. Had no problem with the sofa bed bought long time ago and hope my new tempura pedicure bed gives me the same outcome.
We walked in and were helped immediately. Worker was very friendly and provided wonderful service, helping us find our recliner in no time. We were offered free delivery service and complimentary Ice cream at checkout! Loved the way we felt making our purchase and we were in and out in 20 minutes.
Once again Dufresnes had exceeded my expectations. I was able purchase a TV within budget with all the bells and whistles I wanted at a price I was comfortable paying. And with there white glove service, I am rest assured that my investment will be delivered, installed professionally and my old TV removed hassle free. Money well spent.
Approximate cost of services:
$2,700.00
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More about Dufresne Furniture & Appliances Winnipeg Nairn Avenue
Dufresne Furniture & Appliances is Western Canada’s largest independent furniture retailer with 14 locations. Dufresne offers a full array of furniture, mattresses, appliances and home accents so that you can find the perfect fit your life and style!
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