Lincoln Appliance Service Centre Inc

I bought extra warranty on all my appliances Stove fridge and washer had problems in one month Lincoln appliances came with in two days and fixed them with no problems at all Thanks again Rick

I have a 3.5-year-old Samsung over-the-range microwave. It started to only work when the door was held shut. The pleasant tech came and was not in my home for 10 minutes to inform me the part he had brought was to the right one and that I needed an entire new door. I have serious doubt that the part I the door couldn't be replaced but was told I need a new one. The door was over $180.00 all by itself. I decided to look at a new microwave and was told the Lincoln Appliance do not install these which is fine. My complaint is that the initial fee included them coming back to repair yet as they are not there is no credit on the initial fee charged which was $180.00 including taxes....a bit rich for 10 minutes I feel. Will look around next time

Took one phone call for me to understand I had the wrong company for our issue. Lack of basic customer service skills on full display.

I do thank you Lincoln Appliances for forcing me to find a company that was happy to look after my family now, and in the future.

Lincoln sent first technician for the diagnose saying my fridge evaporator is leaking needs to be replaced , I agreed to fix it and waited part and waited a specific technician able to do the big job so about a week later when second technician went , said its the door gasket not the evaporator, waited for part , then second technician went there to change door gasket then said its fan not door gasket, and I was told fan is on back order need to wait 2-3 weeks . its been over 3 weeks now my fridge still not fixed , my tenant asked me for compensation for not having fridge for so long , I am very confused and wasted me so much time , paid $187 diagnoses fee still not going anywhere.

February of this year the 6 year old fridge wasn't cooling. A local technician came, ran diagnostics and determine the evaporator coils had a leak. He recommended calling whirlpool since the part should be under warranty. It was. Unfortunately, Lincoln Appliance service had to take on the warranty call. I sent them the report from the technician and they came out with the new coils. They disagreed with the technician and replaced the compressor. I was charged 390 plus tax.
June of this year, same issue with the fridge. Lincoln technician comes, can't find the leak, recharges the system with fluid and states "this is only a bandaid". I was charged 220 for that call.
In the meantime, I contacted whirlpool and sent them my receipts. They compared that to the invoice they were sent from Lincoln. According to the invoice, they changed the Evaporator back in February and changed the compressor. After much back and forth, Lincoln finally admitted to whirlpool that they did not infact change the Evaporator. In July of this year, Lincoln came back and determined.....wait for it...... that the Evaporator coils were leaking. They tried to charge me $390 again, luckily I contacted Whirpool and fought that.
Ultimately, if they changed the part like they said they did, I wouldn't be out 200 plus dollars for a bandaid (they refuse to respond to my inquiries about a refund, fortunately I have a lawyer who will take this on in small claims for no cost)
Avoid this company at all costs. If you must deal with them, document everything and keep copies.

Was a loyal customer but no more 3 visits to repair both washer and dryer Had to wait a month before we could use either of them Was promised same day call from service manager It didn't happen Same thing happen with our stove 1 year ago heating element wouldn't work 3 visits to repair techs seem to be always guessing

Extremely happy with Lincoln Appliances. True professionals. We had an issue with a new 5 day old LG fridge. It was painful dealing with LGE Canada. However, when they connected me with Lincoln Appliances for warranty repair it was a dream. Lady who called to setup appointment (I do not remember her name) she was extremely accommodating and showed empathy. She booked me in earliest as possible, as a priority. They ended up having a earlier opportunity to swing by as the tech was ahead of schedule. It was made clear, no guarantee to have it fixed that day. Rohan there tech was dispatched. Rohan another true professional technician came prepared with replacement parts he thought he may need, without seeing the fridge with only a model and serial number to go by. Rohan, did his troubleshooting, replaced the main PCB. Fridge was back to life. So far, still working. He was very detailed in explaining/showing the process of elimination. Very calm and confident, like a true professional. I am very happy with the overall professionalism from Lincoln Appliances. I highly recommend calling Lincoln Appliances for your appliance needs. Kudos to "Phone Lady" and Rohan! Thank you for all your support in these crazy times of COVID.

Called them as my washer was leaking. They arrived promptly and fixed the problem quickly. The technician was friendly, courtesy and efficient. I have called them before to service other appliances and I will call them again if I need repairs in the future. 5 star service

they tried to charge me 548 amd the. Dropped it to 350 when i had him call the office. Still expensive for 1.5 hours work to replace a piece of copper line and refill the freon.

Okay job with replacing seals in a mouldy front load washer, wish they could have scrubbed out the visible and accessible mould more thoroughly before installing the new seal though.