Bow Home Comfort Systems

They were amazing. My furnace died completely and they managed to get me a furnace the next day and went out of their way to install it on Christmas Eve so I didn't have a cold uncomfortable Christmas!!

I very much appreciate them and the fact that they went out of their way for me!

I would recommend them 100 time over!

Thanks to Bow Home Comfort!!

I contacted Bow Home Comfort regarding my 35 yr old on/off again furnace. After discussion of new furnace options, 10yr warranty, including labour and parts, price, I proceeded with the purchase with confidence of getting the right furnace suited to my home, it was then the removal of the old and replacing with new. Russ and Andrew are knowlesgable, pay attention to detail, work effectively and efficiency together, end of job everthing was cleaned up and they are likeable people. They showed me how to work the furnace, airfilter, emergecy on/off switch. Their policy is to call anytime and no question to them seems dumb, they are willing and have put my home comfort at ease.

They were prompt and did an excellence job.
There was nothing that disappointing with the installation.

Furnace installation was smooth and perfect. In and out in under 4 hrs with old furnace removed.

I always wait a few days to write a review to ensure that the experience after the installation is as good as before. So far, it is!

Russ responded immediately to my original enquiry and set up a meeting with him and his son Andrew to present a proposal on a new furnace and AC to replace our 17 year old equipment. I already had quotes from other suppliers so knew the general cost range of the equipment.

Our existing units were still functioning but did not keep our home uniformly heated or cooled. To run the AC motor fan 24/7 was expensive and even then it did not even out the temperature satisfactorily. Russ recommended a new Goodman furnace and AC unit, provided answers to my many questions and left us with a quote which was below others we had received. There was no pressure at any time.

I spent a couple of days online, checking out the equipment against other manufacturers and convinced myself of the quality of Goodman based on owner testimonials and expert reviews. In addition to the quality of the equipment and the fair price, I was impressed with the testimonials on Bow as a contractor. Contractor quality was mentioned most frequently as a source of satisfaction or dissatisfaction with new equipment installations regardless of manufacturer.

Russ and Andrew removed the old furnace and AC, made modifications to bring the system up to current standards and installed the new equipment in approximately 8 hours. They were quiet, efficient and tidy.

With the wide swing weather of the past 2 weeks, we have had a chance to operate both the furnace and AC. Both have operated flawlessly, quietly and most importantly, have provided even temperatures throughout our home. We run the low speed setting DC motor 24/7. With a 10 year parts and labour warranty on both furnace and AC, we feel we have made a good decision with good products and an excellent contractor.

We will provide another review after a few months of gas and electrical bills as well as if we ever have the need to take advantage of the parts and labour warranty.

Bob Dell
London

They were very honest and professional. Explained our options and made the entire process very easy. We would recommend them to everyone.

Remove replace furnace and air conditioner and hot water tank in the spring of 2019. They were professional and efficient in all aspects of the job. They went above and beyond with furnace install and created ceiling height in key walkway. Also they were very helpful with all aspects of rebates and working with 3rd party to do the “blow/leak test” with the authorized company. I would (and have) recommended them for other work.....including more work for me.
A great experience all round.

Timely response to call. Arrived quickly to provide quote. Offered good information. No pressure. Great service.

They were outstanding,Russ worked around my schedule he went above and beyond what was required.for any future work needed he will be the first I call

Russ is very knowledgeable about the products that he sells.He is very professional in his work.He answered all the questions I had and did not try to upsell.He is a honest and straightforward person.I have complete faith in him and his son Andrew to do a good job for a fair price.