Park Aire Systems Inc

Used their services several times for furnace repair, family members had new furnace and air conditioner installed. Not a single issue. Very easy to communicate with Emma and Darren. He replies to text within minutes.
So relieved to know I have a reliable source to call.

I hired this company to give me an assessment on my furnace as well as the hot water heater tank for insurance purposes. After they came in, they recommended to replace the water heater as well as the control panel to the furnace. The water heater tank had a pipe attached which was leaking water. Since the water heater tank had a 1 year warantee from the company for repairs, I called Park Aire for them to see it and fix it. After several communication with Darren and the office, they were pretty dismissive saying that the pipe that attaches to the water heater tank is not their responsibility because they didn't install it though they did connect the tank to the pipe and didn't even notice the leak that it was causing. I had to call somebody else to fix it and had to pay more to get it done.

It is now a year after I hired them. Now, I discovered that the panel to the furnace is completely burnt out though it was replaced one year ago. I contacted them again but they said that they would have to charge me to come in to see what was wrong with it. I feel that both jobs were not done properly.

This company will not be accountable for the job that was questionably done. If you have any further issues, they will not come and fix it unless you pay them more money. On top of that, they were dismissive and rude. I guess they just want my money but they will not come in to look at it if you have further issues. This experience has left me very disappointed. I picked this company for their good reviews but that was my first mistake.

We recently used ParkAire to install a new AC unit and tankless hot water heater. Darren and Emma were easy to communicate with, he quoted a fair price, and his team did a great job on installation day. They were a breath of fresh air after dealing with some other HVAC companies. Recommended!

We were having the company who normally serviced our Navien combi boiler/hot water heater in for the annual service. We'd never had that technician before. He was in the house 2 minutes before saying:
1: he had CO readings
2: the unit had to be shut down
3: the company doesn't deal with Navien any more so we'd have to replace with 1 of the 2 they use. It would be $11,000.
We didn't believe/trust/like this guy and told him to leave the system as he found it and please go away. That call was $135 + HST. And he said he'd have to call Enbridge (not explaining that that brings the fire department and police as well - imagine our surprise).
We immediately called Park Aire who had initially installed the system (don't know why I wasn't using them for service - we sure will be from now on), and Darren (Parks of Park Aire) was at our house within the hour.
He looked at the system, couldn't find any CO readings. Neither could the fire department, who showed up while he was there, but Enbridge did, so the system was turned off.
Darren called Navien to see if there was warranty and explained to us that if they would replace the whole unit that was great, but if it was parts then we should get a new unit. Their favoured brand would be about $7,800. We felt this was solid advice and agreed with him.
By 3:00 Darren confirmed there was a full warranty and he'd have the new unit for us from the depot by Tuesday. He was very sorry it couldn't be Monday and offered to bring heaters so we wouldn't be too cold. This January being fairly warm, we were ok.
Glitch in the courier, so through no fault of Park Aire Tuesday became Wednesday. It is now Wednesday at 4:30 and our heat and hot water are back on supplied by to brand new unit that Darren secured under warranty, with us paying the labour of $1,500. It was money we happily spent. His guys were tidy and efficient.
Thanks to Darren and his crew! We will only ever be calling them. Oh, and I'm in residential real estate so I'll also be recommending them to all my clients who ask.

Had these guys in to replace my furnace and could not be happier! They were polite and friendly, took great pride in their work and made sure I was satisfied before they left when the job was done. They cleaned up every thing and left no trace that they were every there.

Its hard to find a trustworthy company these days, Greg and his team made you feel like family.

I would highly recommend them to anyone!

We own 3 different properties in the city of Toronto. We’ve spent well over $15,000 over the past several years for various heat and and air conditioning repairs including hot water tank replacements, boiler and rad issues, installing of gas lines etc. Darrin has become a welcome fixture and has been nothing short of courteous, fair, efficient and friendly. We have no reservations whatsoever in recommending Parkaire to anyone needing such services.

Greg And Darren are the greatest people to deal with been dealing with them for over 15 years always fast never let me down and efficient would recommend to any one Darren fixed my furnace last year and services all my equipment would not call anyone else i trust these two guys and there company

We discovered Park Aire about 12 years ago when the Central Air conditioner in our first house conked out. At the time, we obtained several quotes and they offered the best price and the quickest turnaround time. We were very satisfied and as a result we have used them several times, for all three houses we have lived in; to repair and service the furnace in our second home; to install BBQ gas lines in our current and previous home; and to maintain the air conditioner at our second home.
So when the central air conditioner died in our current home, they were the first ones we called and the people we had replace it.
Thanks as always, Park Aire!

Do not use them; unprofessional and wrong diagnosis not only was charged for money but it took me time to get a second opinion with the fraction of cost to repair. Park Aire technician was not even sure what the problem was and suggested to change the entire unit (only 2 years old). Then on insistence settled for less repair but with wrong diagnosis nevertheless. As a well wisher texted them but no reply so far.
Hasan- Oakville

The fan on the air conditioning unit outside wasn't working on the hottest day of the year, so I had no cooling system. Justin from Park Aire came first thing the next morning at 7:00 a.m. He immediately identified the source of the problem, replaced the part and was gone in 20 minutes. Great service!
This was the third time I've used Park Aire- the first 2 were for furnace repair. They have consistently been courteous, efficient and fairly-priced.