Structube

Awful customer service and delivery policy. Called to say they would be at my house in 20 mins, never showed up. When I called an hour later to follow up, they said they had delivered it and brought it upstairs, and met my boyfriend. (obviously they hadn't). Then, he proceeded to tell me that they took it off the truck at dispatch center because it was too full. No one knows where my $1500 bed is, and of course after 10 calls to structube, still no one has answered the phone. They have a lot of disclaimers about paying more fees if you aren't home for your delivery, yet nothing mentioned if they choose to just not deliver it at all. Should have listened to everyone's warnings. Will never buy anything from there again.