Mr Rooter Plumbing Of Caledon

Our experience with this company included two visits with two different technicians. The first technician assessed the faucet we supplied and decided all parts were present and installed the faucet. He then realized a part was misssing. As this part was not available locally, this meant we were without use of our kitchen faucet until we could obtain the part the following day ( by driving to St Thomas) and required a second visit from Mr Rooter. We believe the technician should have ensured all parts were present before beginning the work - this would have meant we could have ordered the missing part by courier, rather than driving there ourselves, and would not have been without use of our kitchen sink for 24 hrs,

THe second technician, Krisztian came to our home with Shaun to complete work on installing our faucet after we obtained a missing part for the faucet. He was very polite and problem solved a solution after discovering that the faucet company had given us the wrong part. He explained everything to us as he went along and ensured that everything was working correctly before he left. We were very happy with his work. Shaun was also very helpful and was eager to learn from Krisztian.
We will be requesting Krisztian for any further work from this company.

Removed clog in the clean out pipe.

Dropped the camera down and diagnosed the issue.

Offered short term, medium term and long term solutions.

These guys are very good and genuinely care about providing good service.

If you are in a jam and need an emergency service, I sugguest mr. Rooto Rooter.

I have been dealing with this issue for a few months and finally have answers.

Their prices are actually slightly cheaper then their competitors.

Professional, polite and efficient. Krisztian and Brent took the time to explain the work so I knew exactly what was going on.

Krisztian was amazing! He worked diligently and showed us every step. Explained our options and didn’t pressure! Our kitchen sink is working again and he gave us some helpful tips for future maintenance. It was a pleasure to have him in my home, even though it was for a problem! Cheers

Krisztian and Shawn were fantastic. On time, polite. Explained then work . Options we could consider . Completed work explained and showed us finished work. Krisztian explained the bill made it very clear.

Thank you so much

Can't say enough good things about Mr. Rooter. Emailed in the morning, Ron and John were here that day. They were very professional. Even put down a mat and wore coverings over their shoes as to not track dirt into the house!! They explained every step they took to get the drain unclogged. Showed and explained to us as they ran the camera through the line. Will definitely use and recommend them to anyone in assistance of a plumber!

Ron and John were knowledgeable, skilled at educating myself and one another. What I appreciated most was their patience with my many (novice) questions and willingness to explain processes. Also, they make a great team-I learned so much. Thank you!