Miranda Vinyl Products Inc

We purchased three very large windows and one front door from Miranda, installed by our GC. One window had custom art glass - Miranda's contact for the art glass was excellent but after repeated attempts to get Miranda (Liz was our contact) to send sketches we gave up and accepted what was installed even though it did not match our request. Another window had to be replaced twice because Miranda kept providing the wrong size window. Our door installation was a disaster. We were given the impression there were two colours to choose from - we chose one and the door manufacturer produced a disgusting brown stain colour. We requested that it be corrected or replaced. After 6 months of waiting (from date of purchase) we cancelled our order and went with another supplier. One of our windows has since failed to stay up when open and we have waited over 3 weeks for Miranda to come and fix it (it is still under warranty). I find the contact at Miranda to be quite rude and dismissive to customers and consistently forgot instructions from us (she didn't write them down). I highly suggest not working with this supplier. If you choose to work with them, ensure all of your communications are in writing and possibly work with someone other than Liz.